Expense8 is an enterprise SaaS platform for managing corporate credit cards, expenses, and travel. Trusted for over 20 years by Australia’s top organizations and government departments, it offers a robust and mature feature set.
Available Platforms
Web, iOS & Android
Design Challenges & Solution
Problem Statement
The app was outdated, missing industry-standard features, and non-compliant with WCAG, making it inaccessible. Its expense approval process was also cumbersome and unclear.
My Role
Lead product designer responsible for redesigning the application from the ground up.
Solution Overview
Completely redesigning the app to meet contemporary industry standards and user expectations. Implementing WCAG guidelines to ensure accessibility for all users. Streamlining the expense approval design for a simpler and more efficient workflow.
Design Challenges & Solution
Problem Statement
The app was outdated, missing industry-standard features, and non-compliant with WCAG, making it inaccessible. Its expense approval process was also cumbersome and unclear.
My Role
Lead product designer responsible for redesigning the application from the ground up.
Solution Overview
Completely redesigning the app to meet contemporary industry standards and user expectations. Implementing WCAG guidelines to ensure accessibility for all users. Streamlining the expense approval design for a simpler and more efficient workflow.
Design Process
User Research
Led research to optimize expense tracking and streamlined the workflow. This ensured WCAG compliance for accessibility, catering to a diverse user base.
User Flow
Mapped out optimized user flows for expense tracking and travel booking within the application. This streamlined the user experience and minimized the number of steps required to complete tasks.
UI Design
Redesigned the Expense8 application's UI for improved usability and a streamlined user experience. The design prioritized clarity, intuitive navigation, and WCAG compliance to ensure accessibility for a diverse user base.
Design Process
User Research
Led research to optimize expense tracking and streamlined the workflow. This ensured WCAG compliance for accessibility, catering to a diverse user base.
User Flow
Mapped out optimized user flows for expense tracking and travel booking within the application. This streamlined the user experience and minimized the number of steps required to complete tasks.
UI Design
Redesigned the Expense8 application's UI for improved usability and a streamlined user experience. The design prioritized clarity, intuitive navigation, and WCAG compliance to ensure accessibility for a diverse user base.
Results
Results
Reduced time spent on expense approval by 42% for users after streamlining the submission process.